Nufloe

DYNAMIC CORE STUDIO PVT LTD ("NUFLOE") PRIVACY POLICY

At Nufloe, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, store, and safeguard your data when you engage with our studio, services, or website.

1. Information We Collect

We may collect the following personal information when you register with us, book a session, make a payment, or communicate with our team:

 Full name

 Contact details (phone number, email address)

 Emergency contact information

 Health declarations or injury-related information (as required for safe class participation)

 Payment and transaction details

 Booking history and attendance records

2. How We Use Your Information

Your information is collected to:

 Manage class bookings and payments

 Communicate class updates, cancellations, or schedule changes

 Provide safe, tailored sessions based on your health or injury profile

 Offer customer support and respond to inquiries

 Share studio updates, promotions, and wellness tips (you can opt out at any time)

 Comply with legal and administrative requirements

We only use your information for purposes directly related to your engagement with Nufloe and do not sell or rent your personal data to third parties.

3. Health Information

Any health-related information you share with us (e.g. injuries, pregnancy, chronic conditions) is kept strictly confidential and is only accessed by instructors and staff who need it to ensure your safety in class.

4. Data Storage & Security

Your personal data is stored securely on encrypted platforms or protected physical files, accessible only to authorised staff. We take reasonable precautions to prevent loss, misuse, unauthorised access, or disclosure.

5. Third-Party Services

If you book classes or make payments through a third-party app or platform (e.g., a booking system or payment gateway), your data may be subject to their privacy policies as well. We ensure we only work with reputable, secure providers.

6. Marketing & Communications

With your consent, we may occasionally send you updates about new classes, offers, or wellness content via email, SMS, or WhatsApp. You can opt out at any time by contacting us or following the unsubscribe link in emails.

7. Your Rights

You have the right to:

 Access the personal data we hold about you

 Request corrections to any inaccurate or outdated information

 Request deletion of your data, subject to legal and operational requirements To make such requests, please email us at: hello@nufloe.com (or your studio's actual contact email).

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in law, operations, or technology. The most recent version will always be available on our website or upon request at the studio.

Contact Us

If you have questions or concerns about your privacy or data use, please contact:

 hello@nufloe.com

 0770092993

 Nufloe Pilates Studio, 5th Floor, 67A R G Senanayake Road, Colombo 07.